In 2017, a single recruitment drive by Transport for London (TfL) to fill 200 roles yielded 15,670 applicants. As such, the hiring process for becoming a train operator is extensive and competitive.

Essential Skills for a Train Operator

The primary function of a train driver is to get passengers to their destination safely and on time. Therefore you will need:

A strong understanding of safety awareness Discipline Dedication Customer service skills Respect for rules Self-management and time-keeping skills To be flexible, adaptable and reliable

It is also a role that requires continuous professional development as rules, regulations and technology are constantly changing. For those entering this role, you will have to complete a one-year training program involving a mixture of simulator, classroom and practical learning. Train operator applicants will also need to:

Be over the age of 21 Pass a medical exam involving eyesight, color vision and hearing Complete a series of psychometric tests Prove electrical and mechanical knowledge

What Are the Train Operator Exams?

The train operator exams are a series of eight psychometric tests assessing your aptitude for different areas of the job role. These psychometric tests are the first phase of recruitment. They help identify suitable candidates, rather than wasting the time of applicants who are not right for the role.

1. Train Driver Mechanical Reasoning Test

This test measures how well you understand mechanical concepts and how you apply them to real-life situations. To pass this test, you will have to answer 36 multiple-choice questions focused on topics such as movement, pulleys, levers, forces and gears. The questions accompany a diagram or illustration. You will have 18 minutes to answer as many as you can.

2. Group Bourdon Test

The Group Bourdon Test is a psychomotor test that measures concentration and ability to observe under time constraints. You will sit the test either on a computer or with a pen and paper. The page or screen will have 25 columns split into sections. Each section will contain three to six dots arranged in different patterns. Your task is to pick out the sections that only contain four dots. There are five pages in total, and you have two minutes to work through each page or screen. We have recreated a similar question here, but the real paper will have many more options over 25 columns. There are two sections. Part One assesses verbal and written aptitude. You will need to listen to an audio clip and read a document on a train operator topic before answering around 18 multiple-choice questions. Make as many notes as you can when listening to the clip and reading the document, and try to remember as much as possible. When answering, you will not have access to your notes or the source material. You have five minutes to make notes and seven minutes to answer the questions. Part Two assesses your visual reasoning. You will be presented with color-coded diagrams and a reference key on how to read them. You will have eight minutes to answer a set of multiple-choice questions that test how well you understand the data.

4. Test of Everyday Attention (TEA – OCC)

This test measures your:

Concentration Ability to multi-task Aural observation Visual observation Ability to follow instructions

It comes in three parts:

Part One focuses on aural observation. You will hear a succession of random beeps in a variety of tones. Your task is to count how many low tones you hear. Part Two consists of a grid with different pieces of information similar to a directory. You will need to identify the options that match the given criteria. Part Three is a combination of the other two sections. You will have to identify the correct options while counting beeps.

This test is timed, so you need to be fast and accurate. You will be shown a picture, and you need to absorb as much information as possible while the image is on your screen – usually one or two seconds. You will then be presented with a list of items, and you need to mark the ones you think you saw.

6. Vigilance Test

There are different variations of this test, but generally, this test requires you to watch a square for around 30 minutes, noting with your keyboard when it changes shade. Your reaction time and accuracy contribute to your overall score.

7. Train Driver Situational Judgement Test (SJT/SJE)

Situation judgment tests are common in many industries, and they predict how you might respond in workplace-related scenarios. The SJT consists of 12 typical scenarios with four possible answers. There is no official time limit, but you should take no more than 10 minutes. As you approach the fourth station, you are notified that an intoxicated passenger in the sixth compartment is trying to pull the fire ax from its safety case. What do you do? Rate each answer from 1 to 5. 1 being the most helpful, 5 being the least helpful. a) Use the PA to threaten the passenger that if they don’t behave, they will be removed from the train at the next station. Your focus is on keeping the train on schedule. b) Do nothing. The ticket collector is also trained to handle these sorts of situations. Your role is to drive the train, not personally deal with the passengers. c) Alert the emergency services and the next station that you will be stopping for the intoxicated passenger to be removed. Log the incident so your supervisor is aware of the delay reason. The safety of your passengers is more important than the schedule. d) Stop at the next station and run to the sixth carriage to deal with the passenger yourself. Once you have restrained him, you call for assistance from the emergency services in the station to take over. The test is not mandatory for everyone and rarely impacts your score.

How to Prepare for the Train Operator Exams

When you start the recruitment process, you will be issued an information pack and a collection of practice questions. These questions will differ from the real exam, but they will help you understand the format and topics covered. The information in this pack will also detail the assessment days and process. Train operators are notoriously secretive about their exams and assessment centers, so make use of the resources they provide. Situational judgment tests are very common, and lots of example papers can be found online. Work through as many as you need to feel comfortable with the questions. It is also useful to complete personality and psychometric tests to better understand your strengths and areas to improve. Work through example questions under timed conditions to know how quickly the time moves and what questions you need more time for. For example, find online tests that measure concentration if that is your weaker area. If noticing details and retaining information is a challenge for you, complete more challenges where you have to remember details from a picture. It is not clear how soon you will be given an assessment date after submitting your application, so it is better to be prepared ahead of time. Cramming your practice in at the last minute will not help improve your chances. Try to adopt good habits, such as drinking enough water and eating healthy meals.

Your assessment will depend on the location of the company you are applying for – The UK and Europe use the exams detailed in this article. Australia requires you to also sit numerical, verbal and logical reasoning tests. The US will ask you to sit a series of similar tests, as well as a group assessment test. You take the exams in assessment centers – The train company you are applying for will notify you of your test day and location. You will then receive further details of your assessment the day before your test. Some train operators run their assessments over two days, so ensure you thoroughly read all the information you receive. The benchmark score for each test is 80% – However, as these roles are so competitive, it is advised that you aim for the highest score possible. Before each test, you will have a chance to practice – Each exam comes with an explanation and a few sample questions to work through to ensure you understand the task. Reassessments vary between train operators– Some employees will only allow you to sit an exam twice, and some will not allow a reassessment within six months of a failed test. It is common for questions to be missed – Very few candidates finish all the questions on all the tests. Focus on your speed, but prioritize accuracy. You can answer in any order you like – If there is a particularly challenging question, move on and come back to it later if you have time.

Final Thoughts

Starting the recruitment process for your dream job can be both exciting and scary. To help improve your chances of success:

Read all the information you are given Practice ahead of time Eat right and keep yourself hydrated Conduct as much research as you can Familiarize yourself with the time limits and question formats